Case Study: Ticketline
Ticketline is the UK’s largest independent primary ticket agent and one of Europe's largest agencies, selling millions of tickets, for thousands of events every year. Ticketline’s business depends upon giving event attendee’s easy and quick access to the tickets they want.
As Ticketlines business grew, systems began to approach maximum handling capacity. To a large extent, the future growth of Ticketline’s business is
dependent upon its ability to increase the peak transaction volumes it can process. Unitel proposed a hosted solution capable of handling over 100,000 sales transactions per hour but which was also future-proofed, modular, quick to upgrade with maximum contractual flexibility. As well as hosting the solution in Uni-Cloud data centres with burstable Internet connectivity on big-sales days, Unitel also provides “Smart Hands” support of application and database components.